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The Founder’s Edge: Building Business Growth Through Emotional Intelligence

Practical, human-centric leadership tools designed to help small business owners and founders strengthen customer loyalty, boost staff engagement, and drive sustainable growth.
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About

Bringing Executive-Level Insight to Growing Small Businesses In partnership with organisations like Grow London Local, Owen Smith Coaching & Consulting brings high-impact leadership tools, typically only accessible for large corporate organisations with big budgets to match, directly to small business owners, independent founders, and growing SMEs across London. While financial management, marketing, and operational strategy are essential, long-term business success ultimately relies on people: winning loyal clients, building high-performing teams, and managing crucial business relationships.
CORPORATE EXPERIENCE
As an accredited ILM Level 7 Executive Coach and EMCC member with over two decades of corporate talent development experience, I help founders leverage proven psychometric frameworks, such as Insights Discovery, EQ-i 2.0, Hogan, and MBTi to unlock self-awareness, improve communication, and build strong relationships with confident authority.

How I Work

Personalised guidance
1-2-1 support tailored to you and your needs
GROUP DEVELOPMENT
Masterclasses to build team capability - open public or in-house according to your needs
Business consultation
A professional review to evaluate opportunities within your business

Services

THE FOUNDER'S EDGE - FREE INTRODUCTION 'TASTER' SESSION
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  • A free, interactive 30-minute online webinar designed specifically for SME owners and founders looking to enhance their relationship-building capabilities.

  • What You’ll Learn:

  • - How Emotional Intelligence directly impacts customer relationships and employee engagement.

  • - How self-awareness helps you navigate high-stakes negotiations and team management.
  • - The EQi-2.0 model of Emotional Intelligence
  • Format: Free 30-Minute Live Online Session.
  • Cost: Free
THE FOUNDER'S EDGe - MASTERCLASS
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For founders and their teams ready to explore further, following "The Founder’s Edge - Foundation" introductory session.
What You'll Learn: - A deeper dive into Emotional Intelligence, including an individual report for each participant, created following the completion of an online questionnaire. - Practical actions to build your Emotional Intelligence and effectively apply this to build better relationships and drive performance Format: Half-day Live Online or Classroom based session, for up to 20 participants Cost: from £250 per participant
NB: These are available as open sessions where you will join participants from other businesses, or can be arranged to be run 'in house'* for members of your team only, dependent on your requirements. *minimum 10 participants
THE FOUNDER'S EDGE - 1:1 COACHING
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Highly personal, tailored coaching sessions focused on leadership resilience, communication, and strategic relationship management using the Emotional Intelligence EQi-2.0 model. 1:1 Coaching sessions enable the most profound level of learning, development and personal change for the greatest impact. Format: an initial 1.5 hour debrief of your personal EQi-2.0 report, followed by a series of monthly 45 minute 1-2-1 Coaching sessions, typically over a 3-6 month period Cost: from £1,500
TEAM DEVELOPMENT & TEAM BUILDING
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Unlocking Team Synergy with Insights Discovery
This interactive workshop uses the renowned Insights Discovery four-color model (Red, Yellow, Green, Blue) to give teams a clear, non-judgmental language for understanding individual preferences, communication styles, and workplace behaviors. By mapping out personal strengths and blind spots, the session transforms how team members interact, collaborate, and navigate pressure.
Key Benefits for Participants:
- Heightened Self-Awareness: Understand your own behavioral preferences, strengths, and how your style impacts, particularly others under pressure or stress.
- Improved Team Communication: Learn how to adapt your communication style to connect more effectively with colleagues across different color preferences.
- Reduced Friction & Conflict: Gain a common language to address misunderstandings constructively and appreciate diverse ways of working.
- Stronger Collaboration & Trust: Recognize the value of complementary strengths, leading to faster decision-making and higher team cohesion. Format: 1 day Classroom-based session for up to 12 participants Cost: from £4,000

The difference that makes the difference: Emotional Intelligence and self-awareness

Testimonials

What stood out to me the most was Owen's ability to provide actionable feedback while maintaining a supportive and encouraging environment. Owen has a remarkable ability to break down complex ideas into practical steps and was instrumental in helping me develop my management skills. Country Manager, Supply Chain, Europe
Owen's willingness to share his knowledge and expertise in such a practical and relatable way truly resonates with the group. He has a unique ability to make complex concepts accessible while creating an environment that encourages honest reflection and growth. Chief People Officer, Real Estate and Construction, USA

Contact

07916 312044
owen@owensmithcoachingandconsulting.com
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